Sales Training
A good sales training, the right communication with the customer and a professional appearance of the salesperson help to increase sales figures significantly. At the end of the training we offer, we think that your sales figures will increase and your productivity can increase significantly. The topics included in our sales training are as follows;
1-Basic Sales training
Like any other job, salespeople need appropriate training. Formal sales training educates sellers on the tools, techniques and skills they need to be effective in their jobs. New sellers need to learn basic skills such as cold calling and prospecting, but even the most experienced salespeople can benefit from learning new ways to approach the process.
Sales training is especially important when it is customized to your organization. Just because a sales rep has sold a similar offer in the past doesn't mean they are ready to sell your specific product or service. Training can help bridge this gap by educating your sales team on the product, the buyer's journey and the most effective selling techniques. Sales process training can guide new salespeople through each step of the sales process until they master it.
Finally, sales training helps salespeople stay on top of the latest tactics. Even the most experienced salespeople need to keep up to date with industry developments, and regular sales training provides an easy way to stay ahead of trends.
-How does our process work?
Information about the general function of the company and the services it offers
In order for the sales team to effectively explain and market their services to the customer, they must first have a very clear understanding of the services and processes.
- What are the sources of data?
- What is a sale?
- Who are we selling to?
General information about the customer portfolio
All of this information will be explained to the salespeople in detail.
2- How should the sales process be managed?
- Beginning of communication with the patient and provision of necessary information
Being able to provide accurate, clear and concise information when talking to the patient creates the basis for an easy-to-close sale.
- Do's and don'ts during the bidding phase
Many salespeople make mistakes when discussing the price with the patient. Rushing to quote the price, lowering the volume when quoting the price or not clearly explaining the services included in the offer can affect the sales figures. Open communication with the lead always has a positive impact on the salesperson's success rate.
3 - Objections
Proper objection management can dramatically increase sales rates. A salesperson's attitude towards objections is very important and the right strategy can greatly increase the chances of closing the sale.
5- Qualities a salesperson should have.
4- Cross Selling Training
- What is Cross Selling?
- Additional sales to be made after the main sale to the patient can significantly affect the total sales figure. Such as selling hair transplantation to a dental patient or dental procedures to an aesthetic patient. A dynamic salesperson gives his patient all the procedures he can give. And even the smallest transaction that can be given even to the patient's companions can make a serious contribution to the total turnover of the company.
5- The importance of references
References ensure the most profitable and cost-effective sales in Health Tourism. To accumulate these referrals, the patient must be satisfied with both the salesperson and the procedure. When referral patients reach a certain level, a referral network is formed involuntarily and thanks to this network, sales start to come in separately from the data and help increase turnover.
6- One-to-one sales support (Coaching)
- One of the services we provide is to provide one-to-one support to salespeople about the progress with each data. It is advantageous for all employees of the company to deal with the salesperson one-on-one until the salesperson has fully acquired salesman reflexes.
7- Tools salespeople need
Before after photos, files, documents and presentations that can minimize customer complaints, etc. These tools are the most valuable weapons of a salesperson.
Burda görülen tüm başlıklar ve detaylar sağlık turizmi sektörünün tüm önde gelen firmaları ve klinikleri tarafından sahiplenilmiş ve uygulanılmış fikirlerdir. Bu fikirlerin uygulanması durumunda toplam ciro bazında %50 lik bir artışa sebep olacaktır. Eğitim bazında verdiğimiz eğitim dışında ekstra olarak personal coaching (Birebir ilgilenme) hizmetimiz de vardır. Verilen eğitimin etkili olarak uygulanabilmesi için eğitimin kendisi kadar önemlidir.
